Onboarding Consultant

Overview

Mapal Group is a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. We provide an integrated platform that helps restaurants, hotels, and contract catering brands optimize operations, empower their teams, and scale efficiently. Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate growth. Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big.

Role Overview

The role of the On-Boarding Consultant is to work directly with a customer in a consulting fashion to determine, document and prepare the customer with their requirements analysis for the successful implementation of their purchased solution(s). This role will be within the On-boarding team where responsibilities will be shared with the Project Manager (on Enterprise projects), Product and Integration Specialists.

Key Responsibiliti...