Job Description
DESCRIPTIONRole Overview:As Operations Manager for Amazon's Last Mile Operations, you will lead a team of OTR Managers and their respective teams across multiple shifts, ensuring excellence in safety, service quality, customer experience, and operational productivity.This role requires strategic thinking, strong leadership capabilities, and the ability to drive results through others, and tactical follow ups of actions.Core Responsibilities:Lead and develop a team of OTR Managers across multiple shiftsDrive performance management and career development for direct reportsEstablish clear performance expectations and accountabilityFoster a positive work culture and high team engagementOperations Excellence:Drive operational standards across all shiftsOptimize resource allocation across shifts and teamsDevelop and implement standard operating proceduresLead cross-shift improvement initiativesManage relationships with senior DSP, and Business Coach leadership.Ensure operational consisten...