On-Site Technical Support L2-L3

We are looking a ON SITE TECH SUPPORT- L2 in México City.

Responsabilities:

• Implement and maintain Aumovio's global System and Security Management Solutions
• 3rd level support tasks for SSM team related topics
• Responsible for operational tasks & documentation within the SSM area
• Knowledge management and knowledge transfer to local IT Administrator community
• Troubleshooting, incident and problem management in the SSM area
• Improvement of existing management systems

Skills:

• Over 3 years of experience on site tech support L2 and L3
• Advanced Level of English- C1 // MANDATORY
• Well organized technical planning and problem-solving skills
• Coordination skills
• Have ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approach
• High motivation to work in a challenging, global acting an...