On-Site IT Helpdesk Analyst — Guadalajara (24/7)

Wipro Limited is seeking a Service Desk Analyst in Guadalajara to provide primary user support and customer service in a 24/7 rotating shift environment. Candidates must be fluent in English and have experience in customer service or helpdesk roles.

The position requires logging service desk tickets, troubleshooting IT issues, and following up with customers. Applicants should be flexible with shift timings and can expect a fast-paced work environment.