Job Description
Officer, Special Project, International Wealth & Premier Banking (Contractual for 6 Months)
Brand: HSBC
Area of Interest:
Location:
Dhaka, Dhaka, BD, 1212
Work style: Office Worker
Date: 16 Feb 2026
**Role Purpose**
This role will support HSBC’s International Wealth & Premier Banking (IWPB) transition activities. The incumbent will manage customer complaint handling, contact centre operational services, and execute wind down related residual works to ensure compliance, customer satisfaction, and smooth operational closure.
This job will support the wind-down project team to help customers exiting the bank ensuring highest standard, and temporary in nature expected to be completed in next 6 months.
**Principal Accountabilities**
+ Receive, log, and resolve customer complaints in line with HSBC’s global standards and Bangladesh Bank regulatory requirements.
+ Liaise with relevant departments t...
Brand: HSBC
Area of Interest:
Location:
Dhaka, Dhaka, BD, 1212
Work style: Office Worker
Date: 16 Feb 2026
**Role Purpose**
This role will support HSBC’s International Wealth & Premier Banking (IWPB) transition activities. The incumbent will manage customer complaint handling, contact centre operational services, and execute wind down related residual works to ensure compliance, customer satisfaction, and smooth operational closure.
This job will support the wind-down project team to help customers exiting the bank ensuring highest standard, and temporary in nature expected to be completed in next 6 months.
**Principal Accountabilities**
+ Receive, log, and resolve customer complaints in line with HSBC’s global standards and Bangladesh Bank regulatory requirements.
+ Liaise with relevant departments t...