Office Head Tech

Lead Mobile Phone Repair Technician Birmingham £26,000 to £28,350.40 plus commission Hours: 9:00am to 5:30pm, Monday to Friday

About the Role

You will operate within an office environment, where customers pre‑arrange appointments and attend according to their scheduled times. You'll work independently, delivering high‑quality repairs while creating a warm, reassuring experience for every customer who walks through the door. You'll manage stock, keep the basics running smoothly and spot opportunities to boost sales. Office locations can be fast‑paced, so you'll need confidence working solo and the ability to stay organised. The goal is simple: make your office the go‑to place for quality repairs. You will be an individual contributor opportunity and will report to the area manager.

What You'll Do

• Repair smartphones and tablets, including screens, batteries and cameras.
• Greet customers, answer questions and offer helpful tech advice.
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