Bombardier Transportation GmbH
ODI Coordinator, Customer Support Integration
Job Description
Join Bombardier’s Customer Support Integration Team as an ODI Coordinator in Dorval, QC. Spearhead aircraft maintenance projects, delivering exceptional customer support and ensuring efficient operations.
This position demands a candidate with at least five years of experience in aircraft maintenance and two years in customer project management. You will play a key role in overseeing aircraft modifications while ensuring all deliverables match customer expectations. Strong planning and organizational skills are necessary to effectively manage multiple projects and resources, alongside excellent interpersonal abilities to maintain customer relations.
Key Responsibilities:
• Plan implementation of open delivery items with clients
• Monitor and report on project workflows and statuses
• Ensure ODI closure meets all contractual obligations
• Execute billing and communicate with customers regularly
• Facilitate inter-departmental collaboration on project needs
Requir...
This position demands a candidate with at least five years of experience in aircraft maintenance and two years in customer project management. You will play a key role in overseeing aircraft modifications while ensuring all deliverables match customer expectations. Strong planning and organizational skills are necessary to effectively manage multiple projects and resources, alongside excellent interpersonal abilities to maintain customer relations.
Key Responsibilities:
• Plan implementation of open delivery items with clients
• Monitor and report on project workflows and statuses
• Ensure ODI closure meets all contractual obligations
• Execute billing and communicate with customers regularly
• Facilitate inter-departmental collaboration on project needs
Requir...