Job Description
As a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward.Manager Credit and CollectionThe O2C Credit and Collection Manager is responsible for the E2E cash credit and collection processes limiting past dues and thus maximizing cash flow.The manager is responsible for, coaching and developing them as well as creating a team environment that emphasis the Sandoz Values and Behaviors.Service Delivery- Executes collection activities using all available tools to ensure cash flow is maximized.
- Ensures accurate clean and correct customer accounts- Identifies at risk customers and escalates according to guidelines if past dues are not collectable- Interacts proactively with all stakeholders to ensure limited surprises.
- Increases process efficiency and quality by continuous improvement and challenging the status quo- Ensures the collection team is effective through coaching and support- Effectively communicates with...