Marriott International, Inc
Night Guest Services Agent
Job Description
Additional Information Poste temporaire. Quarts de travail incluant la nuit et la fin de semaine.
Job Number
Job Category Rooms & Guest Services Operations
Location 475 President-Kennedy Avenue, Montreal, QC, Canada, H3A 1J7 VIEW ON MAP
Schedule Part Time
Located Remotely? N
Position Type Non-Management
Job Number
Job Category Rooms & Guest Services Operations
Location 475 President-Kennedy Avenue, Montreal, QC, Canada, H3A 1J7 VIEW ON MAP
Schedule Part Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists,...