Job Description
Customer Care Supervisor – Integon
Integon is a part of The Allstate Corporation, offering property and casualty insurance products including personal auto, homeowners, RV, motorcycle, small business auto insurance, and more.
Deadline to apply: March 23rd
Availability: 5AM - 6PM
Key Responsibilities:
- Lead and support front‑line employees by providing clear direction, coordinating daily activities, monitoring performance, and implementing action plans to achieve department objectives.
- Observe day‑to‑day employee and customer interactions, offering constructive coaching and feedback to enhance service quality and productivity.
- Build and maintain strong working relationships across operational, support, and cross‑functional teams.
- Analyze performance data and prepare reports to identify trends, measure progress, and present findings to management.
- Recommend and implement n...