Job Description
Join Ericsson as a Network Delivery Manager in Ottawa, focusing on delivering impactful network software releases. Your leadership will bridge R&D efforts and customer needs seamlessly.
As the Network Delivery Manager, you will play a vital role in overseeing network software and feature deliveries for top North American CSP accounts. With a strong emphasis on customer satisfaction, your work will involve managing release timelines, collaborating with stakeholders, and utilizing analytical tools to maintain delivery integrity. You will confront challenges such as escalations and complex technical issues while ensuring smooth communication between teams and clients like AT&T and Verizon.
Key Responsibilities:
• Drive the successful delivery of quarterly software releases
• Own customer communication and release scope management
• Address escalations and steer de-escalation efforts
• Employ analytics to track delivery quality and performa...
As the Network Delivery Manager, you will play a vital role in overseeing network software and feature deliveries for top North American CSP accounts. With a strong emphasis on customer satisfaction, your work will involve managing release timelines, collaborating with stakeholders, and utilizing analytical tools to maintain delivery integrity. You will confront challenges such as escalations and complex technical issues while ensuring smooth communication between teams and clients like AT&T and Verizon.
Key Responsibilities:
• Drive the successful delivery of quarterly software releases
• Own customer communication and release scope management
• Address escalations and steer de-escalation efforts
• Employ analytics to track delivery quality and performa...