Job Description
Are you observant, detail-oriented, and love exploring retail experiences? PRISM+ is looking for Mystery Shoppers to help us elevate our customer experience. You’ll visit our retail outlets, interact with staff as a regular customer, and provide honest, constructive feedback that directly improves our service and operations.
Key Responsibilities
- Conduct in-store visits to engage with retail associates and observe customer interactions.
- Complete structured audits covering Customer Experience, Product Knowledge & Processes, Personal Appearance, and Store Management.
- Capture relevant photos/videos and submit reports immediately after each visit.
- Highlight areas for improvement to help our retail team excel.
- Receive training and guidance to perform audits effectively.
Requirements
- Malaysian citizen, 18 years an...