Movati Athletic Inc.
Movati Member Experience Supervisor Role
Job Description
Become a vital part of Movati's Member Experience team in Burlington, Ontario. As a Supervisor, your focus will be on coaching your team while enhancing member engagement and service.
In this role, you will support the Experience Manager, guiding and motivating your staff to reach sales targets. Your people-centric approach is crucial as you interact with both current and prospective members, understanding their needs and providing tailored solutions. The goal is to ensure every individual feels welcomed and valued when visiting the Club.
Key Responsibilities:
• Supervise and coach staff to reach goals
• Engage members to enhance their experiences
• Match Club offerings to individual member needs
• Address inquiries and resolve any membership issues
• Foster a collaborative and productive team environment
Requirements:
• 2+ years in customer service
• 1+ year of sales experience
• Evidence of sales achievement in past roles
• Flexibility to work vari...
In this role, you will support the Experience Manager, guiding and motivating your staff to reach sales targets. Your people-centric approach is crucial as you interact with both current and prospective members, understanding their needs and providing tailored solutions. The goal is to ensure every individual feels welcomed and valued when visiting the Club.
Key Responsibilities:
• Supervise and coach staff to reach goals
• Engage members to enhance their experiences
• Match Club offerings to individual member needs
• Address inquiries and resolve any membership issues
• Foster a collaborative and productive team environment
Requirements:
• 2+ years in customer service
• 1+ year of sales experience
• Evidence of sales achievement in past roles
• Flexibility to work vari...