Movati Athletic Experience Manager Role Richmond Hill

Overview

Become the Experience Manager at Movati Athletic and lead a dedicated team. Focus on exceptional member journeys within our cutting-edge fitness club. As Experience Manager, you’ll drive team performance and ensure delivery of superior member experiences through inspired leadership. This role involves participating in club management discussions and actively contributing to operational strategies. Your emphasis on training, service standards, and employee engagement will shape a welcoming workplace for staff and members alike.

Responsibilities

• Lead and inspire a cohesive team for top-notch service
• Facilitate training initiatives to uphold service excellence
• Engage in strategic discussions to align club goals
• Implement process enhancements for better club operations
• Connect members to their health ambitions to improve retention

Qualifications

• Over 5 years of customer service expe...