Techtronic Industries Canada Inc.
Montreal Bilingual Customer Experience Role
Job Description
Become a key player at Techtronic Industries Inc. in Montreal, serving as a Bilingual Customer Experience Specialist. This role combines effective communication and customer service excellence.
This 18-month contract position calls for a dynamic individual who is proficient in both French and English. You will act as a Customer Experience Representative, fostering relationships and ensuring customer orders are managed accurately and on time. Your role will involve addressing inquiries and collaborating effectively to enhance service delivery.
Key Responsibilities:
• Establish relationships with customers and the sales team
• Deliver accurate order entry with a quick turnaround
• Notify customers about order specifics and delivery timelines
• Handle customer inquiries through email and phone support
• Participate in cross-functional collaboration when needed
Requirements:
• Written and verbal proficiency in French and English
• A minimum of 1 year in a cust...
This 18-month contract position calls for a dynamic individual who is proficient in both French and English. You will act as a Customer Experience Representative, fostering relationships and ensuring customer orders are managed accurately and on time. Your role will involve addressing inquiries and collaborating effectively to enhance service delivery.
Key Responsibilities:
• Establish relationships with customers and the sales team
• Deliver accurate order entry with a quick turnaround
• Notify customers about order specifics and delivery timelines
• Handle customer inquiries through email and phone support
• Participate in cross-functional collaboration when needed
Requirements:
• Written and verbal proficiency in French and English
• A minimum of 1 year in a cust...