Job Description
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Join Optus as a Mobile Transition Support Administrator, where you’ll play a critical role in delivering seamless transitions of customer mobile services onto the Optus network. This position supports Mobile Transition Leads and collaborates with internal teams, vendors, and customers to ensure efficient, accurate, and timely delivery. If you thrive in a fast-paced environment and have exceptional coordination and customer service skills, this role is for you.
Your day to day will consist of
- Coordinate logistics for SIM card labelling, packaging, and distribution.
- Liaise with Sales, Account teams, customers, and vendors throughout the transition lifecycle.
- Manage administrative tasks, documentation, and reference materials for active o...