Member Service Officer

Are you passionate about helping those who serve our community?

Join a well-established non-profit insurance organisation serving members in essential public service roles. We are seeking enthusiastic, compassionate Customer Service professional to provide outstanding support to valued members when they need assistance.

About the Role:

You'll be the friendly voice on the other end of the line, providing expert guidance on private health insurance and be the heart of member experience. You will ensure that their needs are met with care and efficiency, handling a range of inquiries, managing membership changes, and playing a crucial role in delivering exceptional service. You'll join a team dedicated to achieving excellence through a strong sense of community. Collaboration and teamwork are at the core of the organisational culture, and your personal growth is deeply valued.

What’s in it for you?

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