Job Description
Elevate customer experiences as a Technical Support Specialist for Medium Voltage Drives at ABB. Your role will focus on delivering technical assistance and improving service processes in a bilingual context.
As part of ABB, you will work closely with the Portfolio Manager to support both internal and external customers. Your expertise in Medium Voltage Drives will help you resolve technical challenges efficiently. You will be dedicated to ensuring customer satisfaction and continuous improvement through strong communication and technical understanding.
Key Responsibilities:
• Execute customer support tasks effectively
• Ensure timely follow-ups and resolutions
• Identify improvement opportunities within support processes
• Utilize technical knowledge to assist customers
• Maintain thorough documentation of all interactions
Requirements:
• Electrical Engineering degree or equivalent experience
• Over 10 years of related work with Medium Voltage Drives
•...
As part of ABB, you will work closely with the Portfolio Manager to support both internal and external customers. Your expertise in Medium Voltage Drives will help you resolve technical challenges efficiently. You will be dedicated to ensuring customer satisfaction and continuous improvement through strong communication and technical understanding.
Key Responsibilities:
• Execute customer support tasks effectively
• Ensure timely follow-ups and resolutions
• Identify improvement opportunities within support processes
• Utilize technical knowledge to assist customers
• Maintain thorough documentation of all interactions
Requirements:
• Electrical Engineering degree or equivalent experience
• Over 10 years of related work with Medium Voltage Drives
•...