Roca Networks Inc.
Markham IT Support Technician Position
Job Description
Join a reputable consulting firm as an IT Support Technician in Markham, ON. Engage directly with users, offering solutions and support for their technical issues.
In this full-time role, you will need 2 to 3 years of relevant experience. Your daily tasks will include troubleshooting, providing training, and assisting with equipment installations. Strong knowledge of networking and desktop applications is essential for this position.
Key Responsibilities:
• Assist users facing computer difficulties
• Consult documents for effective solutions
• Offer training based on user needs
• Maintain a comprehensive solutions log
• Facilitate system and network support
Requirements:
• 2-3 years of experience in IT support
• Familiarity with networking hardware and software
• Excellent client-focused service skills
• Ability to organize and manage tasks efficiently
• Must have reliable transportation<...
In this full-time role, you will need 2 to 3 years of relevant experience. Your daily tasks will include troubleshooting, providing training, and assisting with equipment installations. Strong knowledge of networking and desktop applications is essential for this position.
Key Responsibilities:
• Assist users facing computer difficulties
• Consult documents for effective solutions
• Offer training based on user needs
• Maintain a comprehensive solutions log
• Facilitate system and network support
Requirements:
• 2-3 years of experience in IT support
• Familiarity with networking hardware and software
• Excellent client-focused service skills
• Ability to organize and manage tasks efficiently
• Must have reliable transportation<...