Manager, Service Design

About the Team

The Office of Strategic Transformation and Delivery (OSTAD) is the engine room for the organization’s most ambitious goals. We don’t just plan for the future; we build the roadmap to get there. Our mission is to bridge the gap between high-level vision and tangible results by driving large-scale, cross-functional initiatives that redefine how we operate. We are a team of problem-solvers, dot-connectors, and catalysts. If you thrive in high-impact environments where the status quo is a challenge to be met, the OSTAD is where you’ll do your best work.

Job Description

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

The Manager, Service Design is a strategic leader responsible for orchestrating the end-to-end design of university services to ensure they are seamless, efficient, and human-centered. Operating within the Office of Strategic Transformation a...