Manager, Service Delivery Planning

This role is responsible for managing the Service Delivery Planning team, which provides pre-sales support to the Sales and Solutions Engineering across all Verticals, for complex Managed and Professional Services.

The Service Delivery Planning interfaces with commercial teams throughout the world to establish Service Implementation Plans in the pre-sales phase, and successfully transition opportunities into implementation. The value provided to the business includes the optimization of individual customer opportunities, with winning technical solutions, credible schedules and budgets, and alignment of internal and external resources, leveraging a cost-effective and scalable service portfolio.

The Manager of the Service Delivery Planning team provides guidance to the team, reviews and approves Implementation Plans for high value and critical deals, and builds alignment with regional commercial leaders. The role requires a strong control of the project pipeline and g...