Manager, Retail Sales

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

SUMMARY

Reporting to the Merchandising Head, the Manager, Retail Sales is responsible for the overall operations of the retail stores and outlets at the Aquarium. They are responsible for the merchandising, flow and sale of store merchandise, and managing 15-30 sales associates to create a productive and engaging work environment. The store manager understands that there is one priority that supersedes all others: customer service, and as a result the majority of time is spent on the sales floor coaching in the moment and leading by example. The goal of this position is to ensure maximum productivity, sales...