Confidential
Manager QC and Training - iGaming Sector
Job Description
Manager QC and Training - iGaming Sector
About the job Manager QC and Training - iGaming Sector
Grow-Talent.com is working with a leading B2B solution provider who are looking to recruit a Manager QC and Training for their offices in Bogota, Colombia.
Position: Manager QC and Training
Location: Bogota, Colombia
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Lead QC and Training departments, assigning tasks and guiding review processes for continuous improvement
- Ensure activities meet regulatory standards, evaluate program effectiveness, and identify areas for improvement
- Align team activities with KPIs, reduce defects through training and QC monitoring
- Develop and implement quality processes, analyze trends, and drive service improvements
- Manage performance, feedback, and budget for QC and Training staff, ensuring compliance with standards
- Approve reports, ...