Manager, Omni-Channel Fulfillment & Warehouse Operations

Riptide is Canada's top-rated fulfillment and 3PL partner serving E/retailers and wholesalers in the Canadian decorative plumbing and home improvement sectors. With deep market understanding, we deliver unparalleled fulfillment and customer experience.

Location: Milton Ontario, On Site Mandatory

Reports To: General Manager

Direct Reports: 5

Role Overview

The Manager, Omni‑Channel Fulfillment & Warehouse Operations owns the end‑to‑end execution of high‑performance order fulfillment for Riptide’s e‑commerce, wholesale, drop‑ship and 3PL partners, delivering e‑tail‑grade fulfillment demands, meeting strict e‑taler SLAs and ensuring same‑day, high‑accuracy order execution.

Key Responsibilities

• Own daily execution of same‑day order fulfillment for ecommerce and wholesale customers
• Manage real‑time order flow from system intake to pick/pack to shipment confirmation
• Main...