Manager of Family Services

The Manager of Family Services is a compassionate and values‑driven leader who plays a key role on the cemetery leadership team. This position provides strategic and pastoral leadership to the Family Services Advisor team, ensuring families receive attentive, respectful, and high‑quality service during times of need. Through mentorship, collaboration, and a strong ministry mindset, the Manager helps advance the mission of Catholic Cemeteries by fostering meaningful relationships with families, parishes, and the broader community.

Responsibilities

Staff Management and Ministry Leadership

• Provide leadership to the Family Services Advisor team to ensure established goals are achieved while delivering exceptional service to families;
• Ensure that Family Services Advisors (both in-office and field advisors) follow approved methods, training materials, and all policies and procedures;
• Provide initial and ongoing trainin...