SPS Commerce, Inc.

Manager of Customer Development at SPS Commerce

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

Drive success in customer development as the Manager at SPS Commerce’s Toronto office, focusing on pipeline generation and strategic leadership in a hybrid model.
As a pivotal figure in the Revenue Recovery team, your role will entail mentoring Customer Development Specialists and enhancing lead generation strategies. Harness your analytical mindset to assess data metrics, optimize processes, and create an environment where team members can thrive and make significant contributions to the company's growth.
Key Responsibilities:
• Design and implement effective pipeline generation strategies
• Evaluate activity levels, conversion metrics, and productivity for improvements
• Coach and develop Customer Development Specialists consistently
• Oversee the lead qualification and handoff process
• Collaborate with marketing and sales for lead quality enhancement
Requirements:
• 5+ years of experience in B2B SaaS sales or similar roles
• 2+ years of management expe...

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