Manager, International Retail Operations

Step into a pivotal role at Scotiabank as a Manager of International Retail Operations, bringing your bilingual skills in English and Spanish to enhance efficiency and service. This contract position emphasizes process optimization and stakeholder engagement.
You will be responsible for creating and monitoring a standardized operating model for Retail Banking Operations. This crucial role involves collaborating with various international teams to implement improvements, ensuring compliance and excellence in service delivery. Your ability to identify efficiency opportunities will be key to achieving operational goals.
Key Responsibilities:
• Design and sustain a standardized operating model
• Lead operational reviews and address compliance gaps
• Liaise with IT for business requirement enhancements
• Engage stakeholders to foster a collaborative culture
• Monitor KPIs for performance oversight
Requirements:
• University degree in business or technology preferr...