Job Description
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager, General Insurance Partnership with the resources to solve critical problems for the future of our business, which is why we need you.
Position Responsibilities:
Drive planning and execution of targeted initiatives (e.g. product-focused campaigns / segment-targeted events) to facilitate portfolio optimization
Work on projects of GI digital customer engagement and data analytic enhancement to optimize customer engagement through GI offerings and improve Agency productivity
Work with partners and internal stakeholders to implement customer-centric digital solutions and enable GI value creation at key touch points within Manulife end-to-end customer journey
Formulate data solutions and report requirement for GI initiatives - Digital / Strategic campaigns