Scotiabank
Manager, Client Service - Payments
Job Description
Manager, Client Service - Payments
Requisition ID: 258371
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**The Role:**
Leads and oversees the servicing of a Client Service team in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. He/she is responsible for a team that oversees the output of high quality and accurate client data as it relates to transactional activities for the Corporate and Commercial portfolios.
**Is this role right for you? - In this role you will:**
+ Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
+ Provides excellent customer service by taking responsibility for escalated client and partner inquiries, concerns, or complaints and resol...
Requisition ID: 258371
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**The Role:**
Leads and oversees the servicing of a Client Service team in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. He/she is responsible for a team that oversees the output of high quality and accurate client data as it relates to transactional activities for the Corporate and Commercial portfolios.
**Is this role right for you? - In this role you will:**
+ Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
+ Provides excellent customer service by taking responsibility for escalated client and partner inquiries, concerns, or complaints and resol...