Manager, Claims Quality & Operations

****Relentless Curiosity.**** We seek to understand and improve our customers’ experience.****Smart Risk-Taking.**** We transform risk into progress through data, experience, and intuition.****Claims Lifecycle:**** Comprehensive knowledge of the end-to-end claims process, from evaluation to resolution.****Strategic Alignment:**** Ability to align Claim Operations goals with broader company policies and customer satisfaction targets.****Process Optimization:**** Proven ability to identify and execute improvements that reduce cycle time and rework.****Systems Rollout:**** Experience supporting the rollout of operational tools, systems, and process enhancements.****Claims Management Systems:**** Familiarity with digital platforms used for managing and tracking claim metrics.Reporting to the Senior Manager, Claim Operations, Canada, this role will collaborate with cross-functional teams, including Customer Service, Claims Evaluation, and Data Analytics, on a daily basis to ensure operation...