Scotiabank
Manager, Channel Performance and Insights
Job Description
Manager, Channel Performance and Insights
Requisition ID: 263388
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Manager, Performance Insights & Gap Analysis, supports the Senior Manager in the delivery of actionable insights across retail channels (e.g., Global Client Experience Centres, Virtual Advice Channel, and Branch) by monitoring performance, identifying gaps, and providing recommendations to improve outcomes. This role collaborates with cross-functional teams to analyze trends, surface opportunities, and enable leadership decisions through data-driven insights that drive growth in primary clients and earnings.
**Is this role right for you? In this role, you will:**
+ Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
+ Performance Monitoring & Analysis
+ Track and analyze performance metric...
Requisition ID: 263388
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Manager, Performance Insights & Gap Analysis, supports the Senior Manager in the delivery of actionable insights across retail channels (e.g., Global Client Experience Centres, Virtual Advice Channel, and Branch) by monitoring performance, identifying gaps, and providing recommendations to improve outcomes. This role collaborates with cross-functional teams to analyze trends, surface opportunities, and enable leadership decisions through data-driven insights that drive growth in primary clients and earnings.
**Is this role right for you? In this role, you will:**
+ Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
+ Performance Monitoring & Analysis
+ Track and analyze performance metric...