MacOS Helpdesk Specialist - Onsite in Mexico City

Link-Worldwide is seeking a Helpdesk Specialist in Mexico City to ensure efficient IT operations with a strong focus on macOS support. You will provide hands-on technical support, manage the laptop replacement queue, and deliver excellent customer service.

The ideal candidate has 3–6+ years of experience in a technical support role, strong knowledge of macOS, and experience with OS recovery procedures. This position requires clear communication and a commitment to customer satisfaction.