Confidential
Luxury Client Advisor at Tiffany
Job Description
Elevate your career with Tiffany as a Luxury Client Advisor in the Contact Centre. Provide best-in-class service via phone, email, and live chat channels while building client relationships.
In this role, you will serve as a brand ambassador, offering exceptional client experiences to achieve service and commercial sales targets. Leveraging your product knowledge and storytelling skills, you’ll drive conversions and resolve client issues with empathy. Your communication will be vital in maintaining long-term client connections and ensuring compliance with company policies.
Key Responsibilities:
• Deliver superior client service across phone, email, and live chat
• Exceed sales goals through personalized product recommendations
• Resolve client issues with empathy and effective communication
• Maintain client information for relationship building
• Communicate passionately using elevated language
Requirements:
• ...
In this role, you will serve as a brand ambassador, offering exceptional client experiences to achieve service and commercial sales targets. Leveraging your product knowledge and storytelling skills, you’ll drive conversions and resolve client issues with empathy. Your communication will be vital in maintaining long-term client connections and ensuring compliance with company policies.
Key Responsibilities:
• Deliver superior client service across phone, email, and live chat
• Exceed sales goals through personalized product recommendations
• Resolve client issues with empathy and effective communication
• Maintain client information for relationship building
• Communicate passionately using elevated language
Requirements:
• ...