Lot Associate: Part Time - Victoria Langford

Lot Associate: Part Time - Victoria Langford at The Home Depot in Victoria, BCV9B 3R3

Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

The Lot Associate's primary responsibility is to load orders into customer vehicles and to ensure the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities:

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Maintain a sufficient quantity of carts near the entrance of the store.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Approach customers to de...