Lm004: Ops Agent Ii

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service.While operational tasks may be part of these roles, the majority of time is spent on office-based activities.Lead or senior levels of these positions may:- Handle escalated or more complex issues,- Coordinate team activities or those of agency contract staff,- Support supervisor or manager activities,- Support the design, review and implementation of processes and procedureDescripción General de Puesto:Bajo supervisión general realiza las siguientes actividades:- Ingresa las guías aéreas en el sistema diariamente.
- Realiza el registro diario de información de tarjetas de tiempo en la PC.
- Maneja paquetes D/T e informa a los clientes del pago.
- Recopila información para diferentes reportes de la compañia.
- Contesta teléfonos, transfiere ...