abler Vagas
Lider Equipe Atendimento - Unimed
Job Description
Level: Sênior
Type of contract: Temporário
Work hours: SEG A SEX - 10:00 AS 18:00 com 01:00 de intervalo / SAB - 08:00 AS 13:00 com 00:15 de intervalo
Benefits: Vale refeição, Vale transporte
Responsibilities
- Act with the team in managing processes and people, constantly monitoring management data to meet agreed deadlines and ensure quality on process execution.
- Provide support to sector collaborators regarding received demands, in line with company guidelines, ensuring their development and training.
- Assist in the recruitment process, following cooperative regulations, ensuring effective customer service.
- Monitor and mediate complex situations with collaborators, beneficiaries, cooperative sectors or other Unimeds, ensuring customer satisfaction.
- Validate and sign correspondence directed to beneficiaries, following company rules and tools, ensuring clarity and ...