Lead Management Supervisor - Hybrid Lead & SLA Leader

A tech solutions company in Mexico City is looking for a Lead Management Supervisor to oversee the Marketing Contact Center. The role involves managing a team to qualify and handle inbound customer leads while collaborating closely with sales teams. Ideal candidates have over 8 years of experience in lead management or sales operations, excellent leadership skills, and a strong understanding of lead management concepts and CRM technologies. Hybrid work model available, requiring a minimum of 3 days in-office per week.
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