Arc’teryx
Lead Loyalty Programs at ARC'TERYX
Job Description
Elevate customer engagement by leading loyalty initiatives at ARC'TERYX! As the Brand Loyalty Lead, use your marketing skills to curate an enriching omni-channel experience for our guests.
In this pivotal role, you will spearhead the launch of a loyalty program that connects deeply with our customers. By analyzing data and trends, you will enhance member retention and devise strategies that resonate across the brand's global presence. This requires profound knowledge of loyalty marketing and the outdoor industry for optimal impact.
Key Responsibilities:
• Lead loyalty program operations and guest issues
• Localize benefits and campaigns across markets
• Foster collaborations to enhance the guest experience
• Analyze customer feedback for program adjustments
• Remain current on loyalty industry trends and technology
Requirements:
• Bachelor’s degree or equivalent education in marketing
• 5+ years in loyalty...
In this pivotal role, you will spearhead the launch of a loyalty program that connects deeply with our customers. By analyzing data and trends, you will enhance member retention and devise strategies that resonate across the brand's global presence. This requires profound knowledge of loyalty marketing and the outdoor industry for optimal impact.
Key Responsibilities:
• Lead loyalty program operations and guest issues
• Localize benefits and campaigns across markets
• Foster collaborations to enhance the guest experience
• Analyze customer feedback for program adjustments
• Remain current on loyalty industry trends and technology
Requirements:
• Bachelor’s degree or equivalent education in marketing
• 5+ years in loyalty...