HUB International
Lead Employee Benefits & Retirement Team
Job Description
Join HUB as a Team Lead in Employee Benefits and Retirement to drive service quality and support team development. Focus on performance metrics and enhancing client satisfaction across operations.
This role demands a proactive leader to guide operational staff and establish expectations that align with company goals. You will take charge of strategic planning and integrate technology solutions to improve productivity. Additionally, you will manage client service oversight, acting as an escalation point for concerns.
Key Responsibilities: • Develop and lead operational staff performance • Execute strategic initiatives that boost profitability • Manage client relationships and service delivery • Collaborate with IT on technology needs • Mitigate operational risks while ensuring compliance
Requirements: • 3-5 years in benefits or insurance leadership roles • Collaborative spirit within team settings • Strong decision-making and analytical capabilities • Exceptio...
This role demands a proactive leader to guide operational staff and establish expectations that align with company goals. You will take charge of strategic planning and integrate technology solutions to improve productivity. Additionally, you will manage client service oversight, acting as an escalation point for concerns.
Key Responsibilities: • Develop and lead operational staff performance • Execute strategic initiatives that boost profitability • Manage client relationships and service delivery • Collaborate with IT on technology needs • Mitigate operational risks while ensuring compliance
Requirements: • 3-5 years in benefits or insurance leadership roles • Collaborative spirit within team settings • Strong decision-making and analytical capabilities • Exceptio...