RBC

Lead Digital Channels Performance Manager

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 01, 2026
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Job Description

Elevate decision-making with analytical expertise as a Lead Digital Channels Performance Manager at DCS. Focus on performance metrics while translating data-driven insights into strategic actions.

You will be responsible for establishing performance dashboards and analytics that support the Digital Channels & Solutions team. This role requires a strong command of SQL, Python, and performance frameworks, along with excellent communication skills to convey complex insights clearly and effectively.

Key Responsibilities:
• Create and maintain dashboards with Key Performance Indicators
• Forecast performance based on strategic targets
• Diagnose performance issues to recommend strategic refinements
• Collaborate with cross-functional teams for continuous improvement
• Monitor technical solution performance against objectives

Requirements:
• Bachelor’s degree and 7+ years in data analytics
• Proficient in SQL an...

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