LATAM Payments & Experience Lead | Process Improvement

Johnson & Johnson in Bogotá seeks a Sr. Payment and Experience Associate to drive user engagement improvements in finance services. Responsibilities include leading service initiatives, managing stakeholder relationships, and enhancing employee and customer satisfaction through effective feedback translation.

The role requires a Bachelor’s degree and 4-5 years of procurement or customer experience, along with strong analytical and communication skills, as well as proficiency in SAP and Microsoft Office.