Pluxee

LatAm Customer Care Transitions Leader (Hybrid)

📍 Location
lima metropolitana, lima
⏰ Job Type
Full-time
📅 Posted
June 08, 2026
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Job Description

Pluxee is looking for a Multicountry Shared Services Portfolio Manager in Lima to lead the transition of Customer Care operations across Hispanic LATAM. This senior leadership role requires expertise in customer care and transformation.

Key responsibilities include overseeing live operations, ensuring performance, and coordinating between countries and BPOs. Candidates must have strong leadership skills, 5-7 years in customer care, and be fluent in Spanish.

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