Last Mile Specialist

Descripción y detalle de las actividades**Position Objective**:To manage, analyze, and optimize last mile logistics operations, ensuring on-time deliveries, controlling parcel carrier costs, and monitoring performance.You will be responsible for both operational and administrative control of final-mile deliveries, with a strong focus on customer experience and cost efficiency.
**Responsabilidades**:**- Monitor and ensure on-time delivery (OTD, OTIF) performance from last-mile providers.
- Validate and control parcel carrier billing (rates, penalties, SLAs).
- Analyze delivery data (routes, lead times, incidents, returns) to drive operational efficiency.
- Manage relationships with transportation providers, including performance evaluations and contract compliance.
- Coordinate with warehouse, customer service, and finance teams.
- Generate operational and financial reports related to last-mile deliveries and logistics costs.
- Propose strategies to optimi...