Job Description
L3 Service Desk Contractor – Lead AV Technical Support Specialist
517 Tenth Avenue SW, Suite 210, Canada | Posted on 04/16/2026
Position: L3 Service Desk Contractor – Lead AV Technical Support Specialist
Job ID#: /A
Duration: 12 Months
On behalf of our client, a government agency located in Calgary, we are recruiting for a Help Desk Level role to provide support to a large user base. This role is primarily onsite in Calgary.
This role serves as the senior, on‑site authority for Audio‑Visual (AV), Microsoft Teams Rooms (MTR), hearings, and high‑visibility meetings. The focus is on white‑glove, real‑time support for hearings and executive sessions, proactive room readiness, preventive maintenance, and coordination with AV vendors.
The resource must be willing to travel, on an as‑required basis, to support remote or regional hearings. When hearings or AV‑intensive activities are not scheduled, the res...