L2 CUSTOMER TECHNICAL SUPPORT SPECIALIST
Job Description
We are hiring for an existent vacancy, seeking a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team.
You will be playing a vital role in ensuring customer satisfaction and driving sales.
You are the go-to expert for technical queries helping customers maximize the value of TP‑Link’s Internet Service Provider (ISP) and Small‑Medium Business (SMB) products they purchase. This role is particularly important in the ISP&SMB markets, where personalized support and understanding of customer needs are highly valued.
Location : On‑site | 88 Fulton Way, Richmond Hill, ON
Type : Full‑Time | Salary + Bonus + Benefits + Paid Time Off
Salary Range : $70,000 minimum to $90,000 maximum (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations).
Job Requirements:
- BSc degree in a relevant engineering field such as Electr...