L1 Help Desk Associate - Evening/Night IT Support

A leading technology services firm is seeking a Help Desk Associate to provide Level 1 support for hardware and MS Office applications in Guadalajara, Jalisco. Candidates should possess advanced English skills and some customer service experience. The role includes responding to technical support calls, troubleshooting issues, and documenting solutions. This position offers a competitive salary, grocery tickets, and various benefits including medical and life insurance.
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