Senhasegura
Junior Service Desk Analyst
Job Description
As a Junior Service Desk Analyst , you will be responsible for providing internal technical support to employees, ensuring a smooth experience with tools, systems, and equipment used in their daily work routine.
We are looking for someone with a solid technical foundation, a hands‑on and curious mindset, and strong communication skills to support employees across different areas of the company. This is a great opportunity to join a growing technology environment and develop your career while working closely with experienced professionals.
Want to be part of this journey? Then this position is for you!
Responsibilities:
- Provide internal technical support to employees via phone, in person, and digital channels
- Support onboarding and offboarding processes, including equipment preparation, setup, and shipment
- Troubleshoot issues related to laptops, desktops, peripherals, access requests, collaboration tools, and inter...