Junior Customer Service Specialist – Phone Support

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till: Sales Support Manager - Customer Support

Your role and responsibilities

In this role, you will have to act as the first point of contact (via incoming phone calls) for ABB Electrification customers and other stakeholders (Marketing and Sales), with the intention to make ABB an easy and trusted choice to do business with. Each day, you will provide internal and external customer support, such as, order status, finding the right speaking partner and coordinate with relevant resources to have complete case ownership.

The work model for the role is: Hybrid, four days in the office, one day WFH.

This role is c...