It Support Specialist

About The RoleWe're looking for a curious, hands‐on IT Support Specialist to join our lean IT team.This isn't a traditional helpdesk role — you will be a part of a 2‐person team, meaning you will be doing a bit of everything (which will provide you exposure to many systems and technologies).
You'll be responsible for keeping our systems running, managing access and devices across a mostly macOS environment, and contributing to internal tooling projects — including AI‐assisted development with tools like Claude Code.One of our previous IT team members progressed into our SRE team.We see this role as a genuine launchpad for ambitious engineers who want to grow into infrastructure, reliability, or platform engineering.What You'll DoManage macOS fleet via Kandji MDM — deployments, policies, and our custom OpenVPN setupAct as the gatekeeper for access management — onboarding, offboarding, SSO, and permissionsSupport Slack and Jira‐based IT requests, triage issues, and resolve them ef...