IT Support Services Manager - Hybrid Canada

A leading health benefits management firm in Mississauga is looking for a Manager, IT Support Services. This role involves leading a team that provides Tier 1 and Tier 2 support across Canada. The ideal candidate has over 5 years of management experience, ITIL certification, and strong knowledge of enterprise IT systems. You will ensure high-quality support while driving service reliability and continuous improvement. The position offers competitive compensation, a hybrid work arrangement, and opportunities for career development.
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